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Everything you want to know about our shipping methods.


What is your cut-off time for ordering?

Our courier picks up anytime between 10am and 2pm. Our Royal Mail pickup is at 4:40pm each working day. Due to the widely varying courier pickup time, we have to set the cutoff time very early in the day however we try and ship where possible even after these cutoff times as follows:

Business Post - All orders placed by 9am will be despatched that day. Orders placed after 9am will be despatched the following day.

Royal Mail - All orders placed by midday will be despatched that day. Orders placed after midday will be despatched the following day.

Note: Please remember we are a small hobby shop and therefore during busy periods, it may take a few days to ship goods. We do not have a large warehouse with masses of staff on hand so please be realistic with your expectations. If you have a deadline for a present etc, then contact us and TELL US.

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How long will it take to get my order?

Once you have placed your order, it will be manually verified. If there are any issues we will contact you. As long as the order is ok, then we try to ship next working day. Royal Mail is sent by First Class or by Standard Parcel Service depending upon size and cost. UK Businespost (our courier) is a next working day service.

Note: Please remember we are a small hobby shop and therefore during busy periods, it may take a few days to ship goods. We do not have a large warehouse with masses of staff on hand so please be realistic with your expectations. If you have a deadline for a present etc, then contact us and TELL US.

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Can I order over the phone?

Yes you can order over the phone. Due to the legal age of 18 being required for the order of rocket motors, we do insist customers pay using a credit card in order to prove their age.

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Paying by Bank Transfer

You can of course pay for order using a bank transfer method. For many non EU countries we sometimes insist on this payment method in order to reduce fraud. Our bank details are as follow:

SWIFT/BIC Code NWBK GB 2L
IBAN GB68 NWBK 5350 3613 6694 78
Bank National Westminster
Branch Hedge End
Sort Code 53-50-36
Account Name Rocket Store Limited
Account Number 53524616

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